tvk66's Privacy Policy

tvk66 is a safe and reliable online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") explains how tvk66 collects your personal information, what it is used for, who it is shared with, and how it is kept secure.

This Policy applies to the tvk66 website tvk66.lat. By using our platform, you are considered to have given your consent to this Policy. If you disagree with any terms of this Policy, please stop using the platform and contact us.

This Policy applies only to tvk66's own services. tvk66 is not responsible for any third-party websites or services.

tvk66 may collect the following types of information to provide its services:

Personal Identification Information

• Name, date of birth, and national identity details (for age verification).
• Email address and mobile number.
• Residential address.
• Username and password provided at the time of account creation.

Financial Information

• Details of deposit and withdrawal transactions.
• Information about payment methods used — including bKash, Nagad, Rocket, Upay, and bank transfers.
• Bank account or mobile financial service number (partial, not full).

Gaming Activity Information

• Play history, bet amounts, and outcomes.
• Details of bonus claims and usage.
• Date and time of account logins and logouts.

Technical & Usage Information

• IP address, device type, and operating system.
• Browser version and technologies used.
• Cookie and session information.
• Logs of which pages were visited and how long was spent on them.

tvk66 collects your information in several ways:

Information You Provide Directly

When you register an account, log in, make a deposit, claim a bonus, or contact customer support, you provide information yourself. This information is taken directly from you and stored without any intermediary.

Automatically Collected Information

When you access the tvk66 platform, our servers automatically record certain information — such as your IP address, browser type, and which pages were visited.

Cookies & Similar Technologies

tvk66 uses cookies to remember your session information and to improve site performance. You can disable cookies in your browser settings, though this may limit some functionality of the platform.

tvk66 uses your information for the following legitimate purposes:

Account Management & Service Delivery

• To create, verify, and manage your account.
• To process deposit and withdrawal transactions.
• To apply bonuses and promotional offers correctly.
• To maintain records of gaming history and transactions.

Age & Identity Verification

tvk66 is a responsible gaming platform. We ensure that only individuals aged 21 or older can use our services. Information provided for age verification is not used for any other purpose.

Security & Fraud Prevention

• To prevent unauthorized access to accounts.
• To detect suspicious or fraudulent activity.
• To prevent money laundering and other financial crimes.

Customer Service Improvement

• To resolve your issues quickly.
• To improve the platform experience and performance.
• To present content and offers tailored to your preferences.

Communications

Your email or phone number may be used to send important updates, transaction confirmations, and customer service messages.

tvk66 does not sell your personal information to any third party. However, sharing information may be necessary in certain circumstances:

With Service Partners

Payment processors (bKash, Nagad, Rocket, Upay, and banking partners), technology service providers, and security verification firms may receive the information needed to deliver services. These partners operate under strict confidentiality agreements.

For Legal Obligations

If providing information is required under applicable laws in Bangladesh or by order of a competent authority, tvk66 will comply.

In the Event of Business Changes

If tvk66 undergoes a change of ownership or a merger, information may be transferred to the new entity. You will be notified in advance in such cases.

What We Never Do

• Your information is never sold to advertisers.
• Your information is never given to any marketing firm without your consent.
• Your information is never shared with unnecessary or unrelated third parties.

tvk66 has implemented industry-standard technical and administrative measures to protect your information:

Technical Protection

• SSL Encryption: All data exchanged between you and our servers is secured through SSL (Secure Socket Layer) encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Firewall & Intrusion Detection: Our servers are protected by firewalls and automated threat detection systems.
• Two-Factor Authentication (2FA): An option is available to add an extra layer of security to your account.

Administrative Protection

• Only authorized staff have access to personal information.
• Staff receive regular training on data protection.
• Data access logs are reviewed on a regular basis.

While we do our best to maintain the highest level of security, 100% security on the internet cannot be guaranteed. You are therefore advised to stay cautious and not share your login credentials with anyone.

tvk66 retains your information for as long as necessary or legally required:

• Active Accounts: All relevant information is retained while the account remains active.
• Closed or Inactive Accounts: Financial records and transaction history may be retained for a specified period even after account closure, as required for auditing and legal purposes.
• Age Verification Data: Retained for the period necessary to meet legal obligations.
• Marketing Communications: You are removed from the list immediately upon withdrawing your consent.

Information that is no longer needed after the specified period is securely deleted or anonymized in a way that makes it impossible to identify you.

As a tvk66 user, you have the following rights:

Right of Access

You may request to know what information we hold about you at any time. We are required to provide it within a specified period of receiving your request.

Right to Rectification

If the information we hold about you is incorrect or incomplete, you may request that it be corrected. Some information can also be updated directly from your account profile page.

Right to Erasure

In certain circumstances, you may request that your information be deleted. However, legally required records (such as financial transaction history) may not be possible to delete.

Right to Object to Processing

You may opt out of marketing communications at any time. To do so, contact our customer support team.

Right to Data Portability

You may request a copy of your information in a common format.

To exercise these rights, email [email protected] or contact us through our 24/7 live chat.

Cookies are small text files stored in your browser. tvk66 uses the following types of cookies:

Essential Cookies

These are required for the basic functioning of the platform — such as remembering your login session and securing financial transactions. These cookies cannot be disabled.

Analytical Cookies

Used to monitor and improve platform usage. This information is collected to understand which pages are visited most and where issues may be occurring.

Functional Cookies

Used to remember your preferences — such as language settings or your preferred payment method.

You can manage cookies by accessing your browser settings. However, disabling analytical and functional cookies may limit some features of the platform.

tvk66 strictly provides services to adult users only. Our platform is not intended for anyone under the age of 21.

We do not intentionally collect information from any minor. If we receive information indicating that a minor has used our platform, we will immediately close the relevant account and delete all associated information.

If you believe a minor is using our services, please notify us at [email protected].

The tvk66 platform may sometimes have connections to third-party payment gateways or service providers. These third parties have their own privacy policies, and tvk66 is not responsible for their data practices.

We recommend that you read the privacy policy of any third-party service before using it.

tvk66 may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through the platform.

Continuing to use the platform after a revised policy has been published will be considered acceptance of the updated policy. You are therefore advised to re-read this page after each update.

The "Last Updated" date at the top of this page always indicates the date of the most recent change.

For any questions, concerns, or complaints regarding this privacy policy, please contact our customer service team:

• Email: [email protected]
• Live Chat: 24/7 — Support is available in Bengali and English.

We take your communication seriously and strive to resolve any privacy-related concerns promptly.